ข้อที่ 1.

Directions : Choose the best alternative for each blank in these dialogs.
A. Requesting

A guest approaches the reception desk of a hotel and talks to the receptionist.
Receptionist : Good morning sir.
Guest : Good morning. I’ve got a problem….1…..the air conditioning in my room isn’t cold enough.
Receptionist : Oh, I’m sorry. …..2….at once.
Guest : Thanks very much. And I have another request….3…..on the best place to go and buy silk.
Receptionist : Well, there’s a shop around the corner called “Thai Silk & Handicrafts.” ….4….a variety of silk products and locally made handicrafts.
Guest : I have to bargain?
Receptionist : Everything has a fixed price there.
Guest : Oh good. I like that. I think bargaining is …5….and I’m not used to it.
Receptionist : I can understand that.
Guest : O.K. Thank you very much
Receptionist : You’re welcome, sir.